Shipping policy

ARVERNA Shipping Policy

At ARVERNA, we are committed to providing our customers with fast and reliable delivery services. Please find our shipping policy below:

Shipping Process:

  • Orders are processed and ready for shipment either on the same day or the next business day after the order is placed.
  • Once processed, your order will be handed over to the delivery company within 1-2 working days.
  • The estimated delivery time is generally between 2-3 working days.

Important Notes:

  • Shipping times may vary based on your location and the specifics of your order.
  • Delivery times may be extended during holidays or due to unforeseen circumstances, such as weather conditions.

Returns Process:

  • We currently only offer delivery services within Israel.
  • For returns, customers are responsible for covering the shipping costs unless the product is defective.
  • Any previously paid shipping charges are non-refundable.

For any questions or concerns, please contact us at info@arvernaps.com.

At ARVERNA, we aim to ensure a seamless and satisfying shopping experience for all our customers.