Shipping policy
ARVERNA Shipping Policy
At ARVERNA, we are committed to providing our customers with fast and reliable delivery services. Please find our shipping policy below:
Shipping Process:
- Orders are processed and ready for shipment either on the same day or the next business day after the order is placed.
- Once processed, your order will be handed over to the delivery company within 1-2 working days.
- The estimated delivery time is generally between 2-3 working days.
Important Notes:
- Shipping times may vary based on your location and the specifics of your order.
- Delivery times may be extended during holidays or due to unforeseen circumstances, such as weather conditions.
Returns Process:
- We currently only offer delivery services within Israel.
- For returns, customers are responsible for covering the shipping costs unless the product is defective.
- Any previously paid shipping charges are non-refundable.
For any questions or concerns, please contact us at info@arvernaps.com.
At ARVERNA, we aim to ensure a seamless and satisfying shopping experience for all our customers.